Frequently Asked Questions (FAQ)

General Questions

What is Siuhuu?
What does Siuhuu mean?
How does Siuhuu support Pacific Islander businesses?
How does Siuhuu ensure transaction safety and security?
What types of products can I find on Siuhuu?
What types of services can I find on Siuhuu?
How does Siuhuu contribute to the Pacific Island community?
Can international customers purchase products from Siuhuu?

For Sellers

Who can sell on Siuhuu?
How do I sell products or services on Siuhuu?
Can I use both Stripe and PayPal for payments?
How should I handle shipping fees?
In what currency should I list my products?

For Buyers

How do I buy products or book services on Siuhuu?
How can I ensure the security of my personal and financial information?

Payment Transaction Process

How does the payment process work?
What happens if the seller doesn't confirm shipment?
How long do customers have to confirm receipt of their orders?

Customer Support

How can I contact customer support?