Siuhuu Privacy Policy

Last updated 27/02/2024

Siuhuu Pty Ltd ACN 663 566 747 (“Siuhuu” or “We”) manages the information that We collect from you in accordance with all applicable privacy legislation in Australia.

This Privacy Policy describes how Siuhuu handles your personal information, and sets out the rights and obligations that both you and Siuhuu have in relation to your personal information.

By accessing www.siuhuu.com (the “Site”) you accept and agree to the terms and conditions of Siuhuu’s general terms (“Siuhuu General Terms”), which includes your consent to, and authorization of, the collection, use and disclosure of your personal information in accordance with this Privacy Policy. Note that under Siuhuu’s terms and conditions of use, you must not use the Site if you are under 16 years old.

Collecting and Using Your Personal Data

Types of Data Collected
Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data
  • Usage Data

    Usage Data is collected automatically when using the Service.

    Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

    When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

    We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

    Information from Third-Party Social Media Services

    Siuhuu allows You to create an account and log in to use the Service through the following Third-party Social Media Services:

  • Google
  • Facebook
  • If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service's account, such as Your name, Your email address, Your activities or Your contact list associated with that account.

    You may also have the option of sharing additional information with Siuhuu through Your Third-Party Social Media Service's account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving Siuhuu permission to use, share, and store it in a manner consistent with this Privacy Policy.

    Cookies and Anonymous Identifiers

    If you have registered on the Site then your computer or device may store an identifying cookie or anonymous identifier, which can save you time each time you re-visit the Site, by accessing your information when you sign-in to Siuhuu.

    Siuhuu may use cookies and anonymous identifiers for a number of purposes including to access your information when you sign in, keep track of your preferences, direct specific content to you, report on Siuhuu’s user base, and to improve Siuhuu’s services. We may also use cookies or anonymous identifiers when you interact with our affiliate service providers (for example, when you integrate your Siuhuu account with your Facebook profile).

    You agree that if you change the settings on your internet browser to block or restrict cookies (including cookies associated with Siuhuu’s services), or to indicate when a cookie is being set by Siuhuu, the Siuhuu Services may not work as intended. You should remember that, while you may still be able to use the Site if your cookies are disabled, our services may not function properly on your device and you may not be able to take advantage of certain Siuhuu features.

    Use of Your Personal Data

    Siuhuu may use Personal Data for the following purposes:

    To provide and maintain our Service, including to monitor the usage of our Service. To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

    For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

    To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

    To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

    To manage Your requests: To attend and manage Your requests to Us.

    We may share your personal information in the following situations:

    With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, for payment processing, to contact You.

    For Business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Siuhuu assets, financing, or acquisition of all or a portion of our business to another company.

    With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

    With Business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.

    With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.

    Retention of Your Personal Data

    Siuhuu will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

    Siuhuu will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

    Transfer of Your Personal Data

    Your information, including Personal Data, is processed at the Siuhuu's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

    Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

    Siuhuu will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

    Delete Your Personal Data

    You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

    Our Service may give You the ability to amend certain information about You from within the Service.

    You may update, or amend your information at any time by signing in to Your Account if you have one and visiting the account settings section that allows you to manage Your personal information.

    You may also contact Us at contact@siuhuu.com to request access to, correct, or delete any personal information that you have provided to Us.

    Disclosure of Your Personal DataBusiness Transactions

    If Siuhuu is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

    Law enforcement

    Under certain circumstances, Siuhuu may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

    Other legal requirements

    Siuhuu may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of Siuhuu
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability
  • Security of Your Personal Data

    The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

    Detailed Information on the Processing of Your Personal Data

    Service Providers have access to Your Personal Data only to perform their tasks on Our behalf and are obligated not to disclose or use it for any other purpose.

    Analytics

    We may use third-party Service providers to monitor and analyze the use of our Service.

  • Google Analytics

    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

    You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

  • Payments

    We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. stripe, PayPal).

    We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express. PCI-DSS requirements help ensure the secure handling of payment information.

  • Stripe

    Their Privacy Policy can be viewed at https://stripe.com/au/privacy

  • PayPal

    Their Privacy Policy can be viewed at https://www.paypal.com/au/webapps/mpp/ua/privacy-full

  • Email Marketing

    We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.

    We may use Email Marketing Service Providers to manage and send emails to You.

    Administrative Communications

    Siuhuu reserves the right to send you administrative and account-related messages that you may not opt-out of. To cease all communications to you from Siuhuu you must close down your Siuhuu account.

    Accessing Personal Information

    We will allow you, at any time, to access, edit, update and/ or delete the personal information that We hold about you, unless:

  • We are legally permitted or required to deny you access to, and/ or to retain, the information; or
  • you make request(s) that are unreasonably repetitive, require Siuhuu to make a disproportionate technical effort (for example, to develop an entirely new system), risk the privacy of others, or would be highly impractical to comply with.
  • If you wish to access the personal information We hold about you, or to delete your Siuhuu account, you should contact us.

    We need to prevent information in our systems from being accidentally or maliciously destroyed. This means that, where you delete information from our services, residual copies of that information on our active servers, as well as any corresponding information on our back-up systems, may not be immediately deleted.

    Privacy Concerns

    If you have concerns about how We handle your personal information or require further information, please email Siuhuu using the contact form provided on the Site. If you make a formal written complaint in relation to our compliance with this Privacy Policy, We will contact you to follow up on that complaint. Other than material that you voluntarily choose to post on the Site (such as Sender postings, bids and comments on other users), the only information about you that We will post publicly is your Siuhuu public profile.

    Siuhuu may, from time to time, modify this Privacy Policy (and update the web page on which it is displayed). Siuhuu will send notification of any such modification to your Siuhuu account and/or your registered email address. You should check that account regularly.

    Contact Us

    If you have any questions about this Privacy Policy, You can contact us by visiting our contact page.